Full Time & Part Time Front of House Scooper

Malai seeks an enthusiastic Front of House ice cream scooper to serve product and represent the brand at our flagship store, during events, catering, and/or other shifts. This position requires excellent customer service skills, enthusiasm to learn about the products, and flexibility to work in a fast-paced environment and think on your feet. 

What You Will Do:  

  • Event Operations and Sales

  • Represent the company in retail operations, markets, events, and trade shows.

  • Ensure brand standards and customer experiences are consistent and in line with company expectations at the store, markets, pop-ups, demonstrations, and other events.

  • Serve product and maintain all cleanliness, organizational, and professional standards in line with both DOH and Malai expectations.

  • Support onsite execution of sales at the store, markets, pop-ups, demonstrations and other events, including set-up and breakdown of all events.

What We Are Looking For:

  • Collegial, collaborative, and have great people and relationship-building skills.

  • Strong desire and willingness to do whatever it takes to get the job done well.

  • Highest levels of integrity and good judgment.

  • Clear communication skills and an orientation toward customer satisfaction.

  • Ability to work well in a team, and to pivot when given instruction.

  • Flexibility to work nights and weekends.

  • Duties may include lifting up to 50 lbs.

  • Food Handlers Permit, or commitment to acquire one within two weeks of hiring.

  • Starts at $13.50/hour + tips

To Apply:
Please send a cover letter, resume and 2 references to jobs@malai.co with "Front of House Scooper" as the subject line.