SEASONAL Front of house ice cream scooper

Position Description:

Malai seeks an enthusiastic Front of House ice cream scooper from June through September to serve product and represent the brand at our flagship store, during events, catering, and/or other shifts. This position requires excellent customer service skills, an enthusiasm to learn about the products, and a flexibility to work in a fast-paced environment and think on your feet.

Responsibilities include, but are not limited to:

Event Operations and Sales

  • Represent the company in retail operations, markets, events, and trade shows.

  • Ensure brand standards and customer experiences are consistent and in line with company expectations at the store, markets, pop-ups, demonstrations, and other events.

  • Serve product and maintain all cleanliness, organizational, and professional standards in line with both DOH and Malai expectations.

  • Support onsite execution of sales at the store, markets, pop-ups, demonstrations, and other events, including set-up and breakdown of all events.

As a member of a startup team, you must possess the following qualities:

  • Collegial, collaborative, and have great people and relationship-building skills.

  • Strong desire and willingness to do whatever it takes to get the job done well.

  • Highest levels of integrity and good judgment.

  • Clear communication skills and an orientation toward customer satisfaction.

  • Ability to work well in a team, and to pivot when given instruction.


  • Flexibility to work on nights and weekends.

  • Duties may include lifting up to 50 lbs.

  • Food Handler's Permit, or commitment to acquire one within two weeks of hiring.

If you would like to apply, please a resume and short letter of interest to, or in person at 268 Smith Street, 11231.