Production Lead / Glacier

Malai seeks a full-time or part-time Production Lead / Glacier who will serve as a point-person for kitchen related day-to-day activities, including producing ice cream and other goods for our retail store, ecommerce, wholesale and fairs and markets. The Production Lead / Glacier will be responsible for product and process quality to ensure the highest level of customer and consumer satisfaction. As a key member of a start-up team, the Production Lead / Glacier will also have the opportunity to make meaningful impact in other functional areas of the company.

The ideal candidate has experience working in a fast-paced environment, is able to multi-task and think on their feet, has an “all hands-on deck” mentality, and has the flexibility, energy and humor to handle anything that comes their way. This person has the ability to experiment in the kitchen, and is able to conceptualize new ideas into products, while staying on brand. This job would be perfect for someone who is well-rounded in pastry, but would like to specialize in a product; someone who is excited about the growth of a company, realizing that it will likely be just themselves in the kitchen right now, but is willing to develop and grow into a manager and leader on the team.

Responsibilities include, but are not limited to:
· Produce all ice cream and other goods to ensure that Malai is well-stocked in store, at our events, and our ecommerce orders at all times
· Plan for Malai’s needs based on sales and inventory
· Manage order processing and fulfillment functions
· Manage inventory of raw materials, packaging, and finished goods
· Product development for new flavors
· Ensure that all health department regulations are met
· Represent the company in any customer-facing situation
· Continue to ensure that Malai's culture is upheld

As a member of a startup team, you must possess the following qualities:
· Collaborative, collegial and have great people and relationship-building skills
· Strong desire and willingness to do whatever it takes to get the job done well
· Highest levels of integrity and good judgment
· Strong sense of ownership and urgency
· Ability to prioritize and balance multiple tasks
· Clear communication skills and an orientation toward customer satisfaction

Other Qualifications:
· Proven kitchen experience (3-5 years preferred) and project management experience

· Pastry experience
· Food Handler's Permit required
· Valid driver’s license preferred
· Duties will include lifting up to 50 lbs.
· Flexible schedule, including weekends
· Experience working at a start-up preferred

How to Apply:
Please email a cover letter and a resume to